Privacy Policy
Last updated: 2025-10-23
Table of Contents
Introduction
Welcome to Promptability ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, Chrome extension, and related services (collectively, the "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.
This policy applies to our website at promptability.ai, our Chrome extension, and all related services and features we provide.
Information We Collect
Account Information
- Email address and name (when you create an account)
- Profile information from OAuth providers (Google, GitHub) if you choose to sign in with them
- Payment information (processed securely through Stripe)
Usage Data
- Prompt optimization patterns and preferences
- Feature usage statistics and interactions
- Device and browser information
Automatically Collected Information
- IP address and approximate location (country/region level)
- Browser type, operating system, and device information
- Analytics data through Firebase Analytics
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our Services
- Personalization: To personalize your experience and provide tailored prompt optimizations
- Communication: To send service updates, security alerts, and support messages
- Analytics: To understand usage patterns and improve our Services
- Legal Compliance: To comply with legal obligations and protect our rights
- Security: To detect, prevent, and address technical issues and security threats
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services (Firebase, Stripe) that help us operate our Services
- Legal Requirements: When required by law or to respond to legal process
- Business Transfers: In connection with any merger, sale of company assets, or acquisition
- With Consent: With your explicit consent for any other purpose
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- SSL/TLS encryption for all data transmissions
- Secure cloud infrastructure with Firebase and Google Cloud Platform
- Regular security audits and updates
- Access controls and authentication mechanisms
- PCI-compliant payment processing through Stripe
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
GDPR Rights (EU Users)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to object to processing
CCPA/CPRA Rights (California Users)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination
Australian Privacy Act Rights
- Right to access your personal information
- Right to request correction of your personal information
- Right to make a privacy complaint
To exercise any of these rights, please contact us at support@promptability.ai
Children's Privacy
Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@promptability.ai and we will delete such information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Services, you consent to such transfers.
We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses approved by the European Commission for transfers from the EU/EEA.
Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. Specifically:
- Account information: Retained while your account is active
- Usage data: Retained for 90 days for service improvement
- Legal compliance data: Retained as required by law
Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or through our Services.
Your continued use of our Services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Website
promptability.aiData Protection Officer
Available via email for privacy inquiries
For users in the European Union, you also have the right to lodge a complaint with your local supervisory authority.